1. Information We Collect
We collect information that you provide directly to us, including:
- Contact information (name, email address, professional title)
- Account credentials for our applications
- Professional data you choose to process through our AI tools (note: we recommend using anonymized data)
- Communication preferences and history
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our AI services and applications
- Process your transactions and manage your account
- Send you technical notices, updates, and support messages
- Respond to your comments and questions
- Analyze usage patterns to enhance user experience
3. Data Security & Local Processing
Security is our core competency. Unlike many cloud-first solutions:
- Local Execution: Many of our tools, such as XRA_ProfileDBPro, operate locally on your machine to minimize data exposure.
- Encryption: We employ industry-standard encryption for data in transit and at rest.
- Access Control: Strict access controls are in place to limit data access to authorized personnel only.
4. Data Sharing and Disclosure
We do not sell your personal data. We may share information with trusted third-party service providers who
assist us in operating our website and conducting our business, subject to strict confidentiality agreements.
We may also disclose information if required by law.
5. Your Rights
Depending on your location, you may have rights to:
- Access the personal data we hold about you
- Request correction of any inaccurate data
- Request deletion of your data
- Object to processing of your data
Last Updated: December 18, 2025
Contact: privacy@x-phera.com